Introduction
Db 10 (referred to as "we" or "the platform") is a trusted online betting service in Bangladesh. When you use the db 10 website or mobile app, certain personal information is naturally collected. This Privacy Policy clearly outlines what data is collected, why it is collected, how it is used, and what your rights are.
By using the db 10 platform, you are agreeing to this Privacy Policy. We may update this policy at any time — members will be notified of any significant changes.
Please Note: This Privacy Policy applies only to db 10's own platform. Third-party websites or services are governed by their own respective policies.
1What Information Is Collected
Db 10 collects various types of information to provide you with quality service. This data comes from two main sources — what you provide directly and what is automatically recorded while you use the platform. We always follow a minimum data collection policy.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email address |
Account Communications & Security Alerts |
| Financial Information |
BKash/Nagad number, bank account |
Deposit & Withdrawal Processing |
| Device Information |
IP address, browser, operating system |
Security Monitoring & Fraud Prevention |
| Usage Data |
Betting history, login times, preferences |
Service Improvement & Personalization |
| Cookie Information |
Session cookies, preference cookies |
Improving Site Experience |
2How Your Information Is Used
Db 10 uses collected data solely for specified purposes. No information is used beyond its original intent. The primary use cases are outlined below:
1
Account Management
Your information is used for registration, login verification, password recovery, and account security.
2
Financial Transaction Processing
Financial information is required to process deposits and withdrawals securely and to prevent money laundering.
3
Customer Support Services
Your previous data and history help us resolve your complaints or issues more efficiently.
4
Personalizing Your Betting Experience
Your preferences and usage patterns are analyzed to show you more relevant offers and content.
5
Fraud & Cyber Threat Prevention
Device and login information is monitored to detect suspicious activity and maintain platform security.
6
Legal Compliance
Data may be retained and shared as directed by licensing authorities and law enforcement agencies.
3Data Sharing Policy
Db 10 never sells or commercially rents your personal data to third parties. However, limited information may be shared in certain specific circumstances:
Important: Data is shared only when necessary to provide services or to meet legal obligations.
- Payment Processors: Necessary financial details are shared with bKash, Nagad, Rocket, or your bank to complete deposits and withdrawals.
- KYC Verification Partner: ID document details may be verified with authorized third parties for identity verification purposes.
- Law Enforcement Agencies: Providing information in accordance with a court order or government directive is a legal obligation.
- Licensing Authority: Relevant data may be provided for audits conducted by regulatory authorities.
- Technology Service Providers: Limited information may be shared with contracted partners for server hosting or security services, but they are bound by strict confidentiality agreements.
4Cookies & Tracking Technologies
Db 10 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience on the site.
- Essential Cookies: These cookies are required to maintain your login session and ensure core site functionality.
- Functional Cookies: Used to remember your preferences such as language and layout settings.
- Analytics Cookies: Used to understand how users interact with the site — this data is fully anonymized.
- Security Cookies: Helps prevent fraud and cyber attacks.
Your Control: Cookies can be disabled through your browser settings, though some site functionality may be limited as a result.
5Your Rights
Db 10 believes you should have full control over your own data. To that end, we guarantee you the following rights:
- Right to Access Your Data: You can request a copy of the data db 10 holds about you at any time.
- Right to Rectification: Contact our support team to update any incorrect or outdated information.
- Right to Erasure: After account closure, you may request deletion of data that is not subject to legal retention requirements.
- Right to Object to Processing: You may object to the use of your data for specific purposes.
- Right to Data Portability: You have the right to receive a copy of your data in a structured format.
- Right to Lodge a Complaint: If you believe your data has been compromised, you can file a complaint with db 10 or the relevant authority.
6Data Security Measures
Db 10 uses industry-standard technology and processes to keep your data secure. Our security framework is built across multiple layers that work together to protect your information.
Our Security Layers: SSL/TLS Encryption → Firewall Protection → Two-Factor Authentication (2FA) → Regular Security Audits → Encrypted Database
- All data transmissions are encrypted using 256-bit SSL protocol.
- Data stored on our servers is protected with AES-256 encryption.
- You have the option to enable Two-Factor Authentication (2FA) on your account.
- Automated alerts are sent in the event of suspicious login attempts.
- Regular penetration testing and security audits are carried out.
- Staff access to data is governed by a role-based permission system.
7Data Retention Period
Db 10 does not retain your data longer than necessary. Retention periods are determined based on legal obligations and business requirements.
| Data Type |
Retention Period |
| Account & Identity Information |
5 years after account closure |
| Financial Transaction Records |
7 years (legal requirement) |
| Betting History |
3 years after account closure |
| Communication Records (Support Chat) |
2 years |
| Login & Activity Logs |
1 year |
| Cookie Data |
End of session or up to 1 year |
8Protection of Minors
Db 10 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.
A Note for Parents: If you believe your minor child has opened an account on db 10, please contact
[email protected] immediately. The account will be closed and all associated data deleted without delay.
Frequently Asked Questions
Privacy Policy FAQs
Simple answers to the questions our members ask most.
No, db 10 never sells your personal data to third parties. Your information is used solely to provide services and meet legal obligations.
Yes, after closing your account you can request deletion of any data beyond what is legally required. Email
[email protected] and our team will process the request within 30 days.
Completely secure. Your mobile number is stored in an encrypted database and used solely for account communication and security alerts. It is never shared for marketing purposes or with any third party.
If any significant changes are made to the Privacy Policy, a notification will be sent to your registered email or mobile number. The date of the update is noted at the top of this page.
KYC documents are stored on encrypted servers with the highest level of security. Only authorized verification staff can access this information, and every access is logged.